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Customer Service / Technical Support

If you have billing website related questions, or are experiencing technical issues, please contact our customer service department through one of the channels listed below. One of our on-site representatives will be happy to assist you.

Phone: 1.800.628.0241 / 704.529.1600

Fax: 704-523-8235


Customer Service is available Mon-Thu 8am-12am, Fri 8am-2am, Sat 10am-2am, Eastern Time. (Foreign language support available Monday through Friday, 9am to 5pm Eastern Time). Additionally, you may reach us via our Live Person Chat client.

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